OpsXpress

Shield your IT environment from threats with our 24/7 Managed TOC.

Our expert team provides round-the-clock monitoring and rapid response, ensuring your infrastructure runs smoothly.

Our Services

Technical services

Incident Management
Monitoring & Observability

Consulting Services

Infrastructure & Cloud Operations Monitoring & Observability Cost Optimization

Technical services

Our executive team brings over 75 years of collective experience in engineering and technology operations, with a proven track record of building and managing secure, highly available infrastructures for mission-critical businesses in the U.S

1. Incident Management

Say goodbye to stress during emergencies—OpsXpress’s dedicated incident response teams are here to swiftly tackle your immediate concerns, keeping your business running smoothly when it matters most.

2. Monitoring & Observability

Monitoring and observability are indispensable for maintaining the health and efficiency of IT systems. We play a crucial role in delivering these services, enabling organizations to focus on their core business while ensuring the reliability and performance of their technology infrastructure

Consulting Services

Our executive team brings over 75 years of collective experience in engineering and technology operations, with a proven track record of building and managing secure, highly available infrastructures for mission-critical businesses in the U.S

Infrastructure & Cloud Operations

Supercharge your IT environment with our Infrastructure & Cloud Operations service. From real-time monitoring to expert support, we keep your cloud and on-premises infrastructure optimised and running flawlessly, so you can focus on what you do best

Monitoring & Observability

Monitoring & Observability – We partner with your organization to identify and implement the optimal tools that provide complete visibility and control over your IT operations, backed by the expertise of our skilled specialists

Cost Optimization

Optimizing costs is at the heart of any successful TOC consulting engagement. By strategically managing expenses, organizations can unlock the full potential of their TOC services, driving greater value and aligning IT investments seamlessly with business objectives

Cloud Migration


Optimizing costs is at the heart of any successful TOC consulting engagement. By strategically managing expenses, organizations can unlock the full potential of their TOC services, driving greater value and aligning IT investments seamlessly with business objectives

Performance Tuning

Unlock the full potential of your TOC as a service through effective performance tuning. Identify bottlenecks, optimize resource allocation, and implement proactive maintenance to deliver exceptional network services.

Infrastructure and Information Security

Ensure robust infrastructure and unyielding security for your TOC. Protect your network from threats with advanced security measures while optimizing infrastructure for peak performance

SOC, HIPAA, HITRUST Audits

Navigate the complexities of SOC, HIPAA, and HITRUST audits with ease. Our experienced team can assist you in preparing for and successfully completing these assessments.

Contact Us

Team OpsXpress brings world-class expertise for efficient technology operations. We let you focus on the product and business while we work 24/7 to keep your infrastructure, applications, and services up and available.

Book a FREE 30-minute Strategic guidance/ Business strategy consulting

Monitor system performance

  • Identify key performance indicators such as CPU usage, memory usage, disk I/O, network latency and application response times using monitoring tools.

Alert comes up

  • Watch for alerts comes up on when thresholds are breached
  • On getting an alert, assess and determine its severity and impact
  • Follow Standard Operating procedure

Adding the emergency team to the Chat Room

  • Use dedicated communication channel to gather the team and discuss the issue based on SOP

Resolution

  • Work together to diagnose the root cause of the issue
  • Upon confirmation of resolution from the technical team, verify and confirm that the system performance is back to normal
  • Update incident response documentation with lessons learned and any changes to processes or tools.

Incident report and prevention management

  • A detailed incident report is created, and preventative actions are implemented to avoid future occurrences

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